Online Banking
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Privacy Policy
We Value and Respect Your Privacy
Partners Bank of California is committed to safeguarding your financial privacy. We strive to provide you with excellent customer service and make available to you various products. This Privacy Notice contains important information about our privacy practices. It applies to our customers that receive products or services primarily for personal, family or household purposes. It describes how we may now or may someday later deal with nonpublic information about you as our consumer. We may change our practices in this area from time to time, and will let you know if this Privacy Notice is changed.
We Collect and Use Information to Improve Our Customer Relationships
Partners Bank of California collects, retains and uses customer information only when we believe that it would be useful (and allowed by law) in administering our business and providing products, services and other opportunities to our customers. We collect nonpublic personal information about you from the following sources:
- Information we receive from you on applications or other forms;
- Information about your transactions with us or others;
- Information we receive from a consumer-reporting agency.
Information We Disclose
We do not disclose any nonpublic personal information about you to anyone, except as permitted by law.
Former Customers
If you decide to close your account(s) or become an inactive customer, we will adhere to the privacy policies and practices as described in this notice.
We Work to Maintain the Accuracy of Customer Information
Partners Bank of California has established procedures so that any customer information that we keep and use is accurate, current and complete in accordance with reasonable commercial standards and the requirements of the Federal Fair Credit Reporting Act. We respond promptly to customer concerns about the accuracy of financial information.
Parties to Whom We Disclose Information
We do not disclose nonpublic personal information about our customers or former customers to anyone, outside of our corporate family, except as permitted by law. For example, we are permitted to share nonpublic information about you with non-affiliates in order to service your loans or accounts or respond to legal requirements. We also share nonpublic information with other third parties such as credit bureaus, or in connection with the "Servicing Arrangements" described below.
Servicing Arrangements
We may disclose all of the information we collect, as described above, to companies that perform marketing services on our behalf or to other financial institutions with whom we have joint marketing agreements. This allows us to provide you with information about the products and services we offer, if we think you might be interested in them.
We may also disclose information about you to companies who perform business operations for us to provide services to you, such as check printer or companies that provide services in connection with electronic banking transactions.
We may also disclose nonpublic personal information about you to nonaffiliated third parties as permitted by law.
California Financial Information Privacy Act (SB1) California Financial Information Privacy Act (SB1) - California law applies specifically to financial institutions doing business in California who disclose nonpublic information of a California resident. SB1 does not apply to financial institutions that do not disclose nonpublic information to any nonaffiliated third party, except where permitted by law. Partners Bank of California does not share nonpublic information with nonaffiliated partities except where permitted by law. SB1 does not apply to Partners Bank of California
Confidentiality and Security
We restrict access to your personal and account information to those employees who need to know that information to provide products or services to you. We maintain physical, electronic and procedural safeguards that comply with the federal regulations to guard your nonpublic personal information. From time to time, we may hire others to support us in marketing or delivering our products and services. If we provide nonpublic personal information to others in the course of these business relationships, we insist that the confidentiality of such information be observed. That is, we require such third parties to agree to safeguard nonpublic personal information regarding our customers in accordance with our own privacy policies.
Website
You are welcome to visit our website without giving us any nonpublic personal information about yourself. We gather nonpublic personal information through this site only if you apply for home banking or bill payment services through this site or send us email. From time to time, we may solicit information from you for our guest book, or in connection with a giveaway or drawing. The disclosure of information is entirely voluntary on your part and, if you choose to give it, the nonpublic personal information will be used primarily to enable us to contact you with additional information about us and our products and services.
This site uses "cookies." Cookies are pieces of information that a website transfers to a computer's hard drive for record-keeping purposes. Cookies make Web-surfing easier for you by saving your password and preferences while you are at a site. The use of cookies is an industry standard and will be found at most major websites. Each browser accessing our site is given a unique cookie, which is then used to show how and when guests use the site. Cookies help us see which areas of our site are popular and which are not. This helps us deliver better services by helping us understand whether the majority of those accessing the site are new or repeat visitors and what pages are viewed.
By accessing this site, you agree to these Privacy Principles. If you do not agree, please do not use our site. These Privacy Principles do not modify or supplement any existing agreement that we may have with you and is not intended to be incorporated as part of any future agreement between us.
We Want You to Understand Our Treatment of This Important Issue If you have any questions about our Privacy Policy, please call us at 949-732-4000 or write to us at:
Partners Bank of California
27201 Puerta Real, Suite 160
Mission Viejo, CA 92691
